iBridge

Streamline your pre-registration process and get to patient care faster

It’s the solution that you’ve been looking for –  the one that gets you from “here” to “there” without multiple departments, staff specializations and vendors. It’s the one solution that handles insurance verification, pre-registration, patient pay estimates and pre-authorizations in one platform. One solution, one stop, more efficiency, more patients, more revenue.

Increase your ability to deliver care by decreasing scheduling time and increasing reimbursements. Learn how our workflow automation software, iBridge, can help you with three pre-registration headaches.

Insurance Verification

As millions of Americans become insured for the very first time, high deductibles and increasingly high patient co-pays can interrupt revenue for patient care. iBridge smooths out that rocky ebb and flow of revenue through instant insurance verification. When you know what is covered and your patient knows what they must pay – payment arrangements significantly increase revenue.

Patient Pay Estimate

If 90% of patients pay at the time of visit before they see the provider, but only 40% pay after they walk out the door, it’s easy to see which half of the equation is more profitable. When patients know what they need to pay, they are more prepared to pay when they arrive in your office.

iBridge puts patient pay estimates into motion the minute the appointment is made. Your system sends a message to iBridge which automatically contacts the insurance payor for insurance verification and benefits information. Once coverage is verified, iBridge combines patient information with the payor fee schedule. It then calculates patient responsibility including deductibles, copays, coinsurance and out of pocket maximum information and sends it to your business system. By the time the patient reaches your office, patient self-pay estimates are in your system, staff and patient notified and you are more likely to collect that revenue.

With iBridge, patient insurance is verified and patient financial responsibilities clarified. Your staff can inform patient, collect co-pays, engage them in payment plan.

Preauthorization

Does of any this sound familiar? If you experience any of the following frustrations – you need iBridge. 

  • Preauthorization in your practice is chaotic and involves multiple spreadsheets and faxes.
  • Your staff struggles to handle insurance payor criteria.
  • You are losing money to cancelled appointments, schedule underutilization, and overbooked days.
  • Inefficiency strains relationships with referring physicians.
  • Insurers regularly deny claims due to errors and improper authorizations.

iBridge can help clear the preauthorization chaos

We developed iBridge to tackle the preauthorization bottleneck our clients were facing. With iBridge, preauthorization times were reduced from days to under 2 hours, with STAT preauthorizations down to 20 minutes.

iBridge pre-populates insurance forms, according to payor requirements, places all relevant information in a single window for staff, such as medical necessity and insurance company FAQ guidelines. Your clinical notes such as exam descriptions, CPT codes and diagnosis, are seamlessly incorporated into the preauthorization request, saving time and increasing staff productivity. Communication with insurers is done through a secure electronic document interface (EDI), while relevant web links and phone numbers are instantly available to staff.

Easy to read dashboard

iBridge dashboard

iBridge gives you a real time progress dashboard with milestone level visibility. Now your staff can quickly assess where to effectively focus time and efforts. Pre-registration status can be tracked and documents shared on this single platform.  

How this technology will benefit you

How we make you HIPAA compliant

Secure cloud: HIPAA compliant, multi-layer secure cloud data storage, and electronic document interface across RCM and EHR platforms.

Unlimited payor contracts

AuthX is a plug and play tool, compatible with current office systems that can handle multiple payor contract data. Mobile-compatible for all devices and platforms.

Real-Time Monitoring Reports

Track appointments, insurance eligibility and preauthorizations.

On demand reports

Rapidly retrieve clinical data including diagnoses, CPT codes, exam descriptions, and patient specific clinical documents.

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Your data is safe

Secure, HIPAA compliant, cloud data storage and electronic document interface data across RCM and EHR platforms.

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Unlimited payor contracts

iBridge is a plug and play tool, compatible with current office systems that can handle multiple payor contract data. Mobile-compatible for all devices and platforms.

panel1

Real-Time Monitoring Reports

Track appointments, insurance eligibility and preauthorizations.

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On demand reports

Rapidly retrieve clinical data including diagnoses, CPT codes, exam descriptions, and patient specific clinical documents.

Our results

It is no surprise that iBridge reduces claim rejection, speeds preauthorization and reduces staff time. Our clients are happy to report the following positive results:

90%

Decrease in workload

55%

Increase in cost-efficiency

30%

Surge in productivity

10%

Boost in reimbursements

Streamlined processes benefit doctors and patients

One Screen, One Stop with iBridge. Contact Infinx to schedule a demo today. 

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RadhikaRCM Software