Careers at Infinx

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Client Services Manager

Infinx is looking to hire Client Services Managers to ensure client satisfaction within our organization’s product and service. Develop strong external and internal relationships to achieve client satisfaction, revenue objectives for existing customers in an assigned segmentation and geography of Business. Work with the Sr. Director of Client Services to manage, retain and grow assigned book of business, including  large high profile and complex clients, to achieve individual and corporate goals. Internal liason to implementation and operations areas for clients. Coordinate introduction/orientation/implementation meetings with internal business partners when applicable for new/existing groups.

Experience and Background:

  • Knowledge and experience in the insurance, health, or vision care industry
  • Five (5) plus years of related work experience including ACA knowledge and experience
  • Prior Account Management or Customer Service experience desireable
  • Life/health insurance license required within six (6) months of hire
  • Computer knowledge/skills needed

Language Skills:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or Associates of the organization.
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