Careers @ Infinx

Infinx continually seeks highly dedicated and motivated employees who are looking for an exciting career in Healthcare, IT, SAP and Finance and Accounts industry and we provide them a unique work environment.

We have a comprehensive compensation and benefits package that includes:

  • Consistent career growth opportunities, both within the process and in the group companies
  • Competitive salary
  • Life Insurance and short-term disability coverage
  • A heterogeneous supplemental benefits offering
  • Paid time off, Vacation time off
  • Flexible work schedules, including work-from-home
  • Internal job posting

Current Openings …

Business Development – Sales Director – Business Development (Healthcare) United States & UK
No. of Positions 2
Job Role
  • Responsible for the development and delivery of short and long term strategic business goals.
  • Management of new accounts/opportunities, including routine contact i.e. discern service concerns, forecast future activity, expand service offering, and explore new opportunities.
  • Manage Revenue Target as per agreed Business Plan.
  • Managing and overseeing business development activities (lead generation, account management, concluding agreements).
  • Ensuring accurate and timely communication of sales forecasts and activity.
  • Providing account management services and developing strong relationships with key clients.
Job Requirements
  • Qualification: Graduate, Masters in Business Management (preferred)
  • Experience in selling BPO and IT services for Healthcare – Provider (Revenue cycle management, physician services, clinic services), Payer (Insurance claims processing/claims management/customer services)
  • Generated and closed sales with aggressive multi-million $ targets across Healthcare BPO service lines – Revenue Cycle Management (RCM), Claims Processing, IT Solutions, F&A Outsourcing, Procurement,
  • Experience of dealing extensively with offshore teams, in a global delivery model
  • Very strong personal and Established Contacts with CXOs in Healthcare Industry – Hospitals, Clinics, Insurance Payers, Pharmacy companies and Physicians
  • Has developed and executed tactical sales plans including targets and account objectives
  • Good knowledge of Healthcare market & regulations.
  • Excellent Communication and Negotiation Skills
Medical Coding Manager – Coding Mumbai & Hyderabad
No. of Positions 2
Job Role
  • Setting up of coding team. Training coders and ensuring the coding team meets client’s expectations.
  • Executing Pilot projects on all specialties and ensuring smooth Go-live.
  • Work with BD team on preparing coding PPTs/pitch for new business.
  • New Business Success
  • Client Satisfaction/Feedback/QA/TAT
  • Management Reporting
Job Requirements
  • Good analytic skills and expertise to be proficient in accurately coding medical records utilizing ICD-9-CM,CPT and HCPCS conventions.
  • Good knowledge of transition from ICD 9 to ICD -10 coding.
  • Strong ability to interpret medical records of the patients.
  • Ability to communicate and have excellent interpersonal,team management skills and organizational skills.
  • Can work in toughest of conditions, able to handle diverse clients.
  • CPC-P/CPC-H, CCS certified
Pharmacy Care AM / Manager – Pharmacy Billing Mumbai & Hyderabad
No. of Positions 2
Job Role
  • Provide leadership and focus to the project teams. Responsible for the productivity, quality and overall performance of the projects.
  • Lead team leaders and Team coaches to efficiently deliver client expectations. Guide team to enter data in client system accurately.
  • Manage day-to-day activities within the team.
  • Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s
  • Tracking and maintaining metrics for a variety of data includes Productivity, Quality reports etc.
  • Develop processes to improve productivity and quality of the team.
  • Participate in the new pilots projects & work towards proper transition of knowledge to team.
  • Learn and implement new client systems. Co-ordinate and organize training for new joiners as well as for existing members of the team based on the projects requirement.
  • Conduct regular conference calls with Clients and identify way & means to improve client satisfaction.
  • Identify training gaps in the team and develop a plan with dept. trainer for retraining sessions. Will be responsible for successful implementation of retraining sessions.
Job Requirements
  • Graduate from Science/Pharmacy stream.
  • Strong leadership and mentoring skills.
  • Able to juggle multiple responsibilities at one time.
  • Excellent verbal and written English language communication skills.
  • Should have interacted with Pharmacy billing clients.
  • Should have transitioned projects for Medical Billing/Pharmacy Billing.
  • Grasping and ability to learn fast.
  • Should have analyzing skills and reasoning skills.
  • Should have strong people management skills.
  • Should have prior experience in handling clients and teams.
  • Has in-depth domain expertise and can either resolve queries at his/her level or is able to direct query to the most appropriate resource (in-house expert, client, etc)
  • Ability to implement cross training across projects and across processes.
  • Willing to work in any shift
Operations (AR) Accounts Receivable (A/R) Specialist Mumbai, Chennai and Hyderabad
No. of Positions 20
Job Role
  • Claims management and/or customer service experience desired.
  • Bachelor’s degree desired, or any equivalent combination of education and experience.
  • Ability to perform at a high level of productivity and quality.
  • Capacity to maintain a high level of accuracy.
  • Excellent written and oral communication skills required to represent Infinx Clients.
  • Computer skills including Microsoft Office Suite.
  • Skills to work independently and be resourceful with the ability to multi task.
Job Requirements
  • Review patient accounts and perform appropriate follow up actions to resolve the outstanding balance according to best practice standards.
  • Complete and send appropriate claim forms according to CMS and third-party payer guidelines.
  • Follow up with medical insurance payers regarding the status of outstanding claims.
  • Contact patients and guarantors regarding outstanding self pay balances due.
  • Compose correspondence to insurance payers, third parties, and patients regarding the resolution of outstanding balances and claim appeals.
  • Document all actions taken in appropriate Infinx or Client host system.
  • Adhere to HIPAA, patient confidentiality and compliance requirements at all times.
  • Demonstrate service excellence to all patients, clients, and employees of Infinx.
  • Meet individual and team goals for productivity, quality and results to Clients.
InfinxCareers @ Infinx